Terms of Service

For clarity, the following definitions apply (including but not limited to):

Company / Acafo: The provider and operator of the Platform.

User / You: Any individual or entity using the Platform, including individual users (job seekers) and enterprise users (employers, headhunters, agencies, contractors, etc.).

Services: Online and offline services provided by the Platform, including but not limited to: resume building, portfolios, AI resume review and audit, resume translation to Korean, job search and matching, job postings, talent search, AI coaching and career guidance, skill discovery, mobile applications (App), APIs and third-party integrations, as well as offline services.

User Content: Any information or material uploaded, submitted, or generated through the Platform, including but not limited to personal profiles, resumes, portfolios, posts, messages, company information, job descriptions, reviews, and feedback.

Personal Data: Personally identifiable information as defined by applicable laws.

These Terms apply to all users and all services. Certain services or plans may have additional terms or agreements (e.g., Service Level Agreements (SLA), Privacy Policy, Cookie Policy, Community Guidelines; collectively, "Additional Documents"). Additional Documents form part of these Terms. In case of conflict, the Additional Document prevails.

If you agree to these Terms on behalf of a company or organization, you represent that you are duly authorized, and these Terms are binding upon that entity.

Eligibility and Authenticity: You must provide true, accurate, and up-to-date information. Identity impersonation or falsification is prohibited. Minors require consent from a legal guardian.

Account Use: Personal accounts are for individual use only. Enterprise accounts may only be used by authorized personnel within the company, within the scope of their authorization. Accounts may not be rented, transferred, or shared with third parties.

Security: You are responsible for safeguarding your account credentials and activities conducted through your account. Notify us immediately of unauthorized use.

Review Rights: To maintain security and service quality, we reserve the right to review, restrict, or refuse suspicious applications (see Article 7).

Services include those listed in Article 1, as well as future additions or adjustments. Actual scope and availability are as described on the Platform's pages, plan details, or announcements.

We may add, modify, suspend, or terminate some or all services due to operational or legal needs. For paid plans, if a service is permanently terminated, compensation or refund principles will be announced (see Article 12).

Ownership: Intellectual property rights in User Content remain with you or the original rights holder. The Platform does not claim ownership but requires a license to use such content as necessary for services. Derivative works or annotations generated by the Platform (e.g., classification, normalization, embeddings, indexing, recommendation signals, database compilation) remain the property of the Platform or legitimate rights holders.

License to Platform (Purpose-Limited): To provide, operate, improve, and secure services, and for matching, support, security, statistics, and product analysis (aggregated or de-identified when feasible), you grant the Platform a global, non-exclusive, royalty-free, sublicensable, and transferable license limited to reproducing, formatting, storing, backing up, transmitting, displaying, and distributing your User Content. We will not use your content beyond these purposes.

Visibility & Permissions: You may set the visibility of resumes, portfolios, and profiles. The Platform will provide access based on your settings. Features such as share links, resume downloads/exports, APIs, or third-party integrations will function within the scope of your settings.

Third-Party Sharing Restrictions: Data accessed via the Platform (e.g., resumes, contact details, application history) may only be used for the agreed purpose within the authorized entity. Resale, sublicensing, publishing, or sharing with third parties is prohibited unless explicitly permitted.

Removal & Retention: You may edit or remove User Content. Backup copies may be retained for auditing, dispute resolution, or legal compliance but will not be publicly available. Content already shared may persist with third parties.

User Warranties: You warrant legal authority to submit User Content, that it does not infringe rights or laws, and that personal data complies with applicable laws.

Platform Database Rights: Rights in derivative annotations, embeddings, AI-generated outputs, and compilations remain with the Platform or legitimate holders. Unauthorized reproduction, distribution, resale, or database creation is prohibited.

Purpose of Collection: We collect and process personal data for providing/improving services, matching, recruitment, security, support, and legal compliance. See our Privacy Policy.

Cross-Border & Outsourcing: Personal data may be stored/processed outside your region in compliance with laws, under appropriate safeguards.

Data Subject Rights: You may exercise rights under the Privacy Policy and applicable laws.

User Consent: By registering, you agree that your profile/resume visibility settings may allow enterprise users to access your data, subject to paid plans and lawful recruitment purposes.

You agree to the following:

Usage Restrictions: Data (resumes, jobs, company info, reports) may only be used per these Terms and plan scope. Candidate personal data may not be used for unrelated purposes such as marketing.

No Unauthorized Sharing/Resale: Unauthorized sharing, resale, sublicensing, database creation, or integration into competing services is prohibited.

Non-Competition Restrictions: Competing recruitment, ATS, HR tech, or data services may not register or access without written consent.

No Automated Access: Use of crawlers, bots, scrapers, or automated tools without consent is prohibited. Abnormal usage may lead to restriction.

No AI Training: Platform data may not be used to train, fine-tune, or evaluate models without written consent.

Quota & Rate Limits: The Platform may impose query, view, download, and API limits.

No Redistribution to Competitors: Redistributing Platform data to competing systems or training services is prohibited.

Compliance Obligations: Users are responsible for compliance with applicable laws (e.g., GDPR, CCPA, PIPL, Taiwan PDPA).

Audits & Sanctions: We may audit suspected misuse and restrict or terminate accounts, reserving legal rights.

Scheduled Maintenance: We may perform upgrades/maintenance with advance notice.

Emergency Maintenance: In urgent cases, services may be suspended without notice.

Force Majeure: We are not liable for interruptions due to uncontrollable events (e.g., disasters, wars, outages).

SLA: Service Level Agreements in paid plans prevail.

Notice & Takedown: Rights holders may submit written notices of infringement.

Process: Upon valid notice, content may be removed or restricted.

Counter-Notice: Providers may contest removal.

Repeat Violations: Repeated infringements may lead to suspension or termination.

Abuse Liability: False or malicious notices incur liability.

As-Is Basis: Services are provided "as is" without warranties.

No Indirect Liability: We are not liable for indirect damages.

Liability Cap: Liability is capped at amounts paid in the prior 12 months.

Third-Party Services: We are not responsible for third-party services.

We may amend these Terms or Additional Documents as needed. Updates will be announced or notified.

Major changes affecting paid services will be notified at least 7 days in advance. Continued use indicates agreement.

Price/Plan Changes: At least 7 days' notice will be given. New prices apply to renewals or new purchases.

Billing & Taxes: The pricing, billing cycle, features, and usage limits of each plan or product are subject to the most recent information provided on the plan or subscription page. Taxes (if applicable) and payment processing fees shall be handled in accordance with the details displayed on the checkout page or the payment service provider's terms.

Upon successful payment, a receipt will be sent to the registered email address. Users may download an electronic receipt through the payment system (e.g., Stripe; actual providers may vary by region or plan) as indicated on the checkout page or related notification, or contact customer support at hello@acafo.io for further assistance.

Auto-Renewal & Cancellation: Subscriptions auto-renew. You may cancel anytime, effectively the end of the current billing cycle.

Trial Periods: Unless canceled, trials convert to paid subscriptions.

Upgrades/Downgrades: Upgrades apply immediately; downgrades apply next cycle. Fees already paid are non-refundable.

Refund Policy:

• First-time subscribers may request refunds within 7 days of payment.
• "n-day satisfaction guarantee" refunds apply only to first subscriptions.
• Payment processor fees are non-refundable.
• Purchases via third-party stores follow their refund policies.
• Abuse of refunds may result in denial or termination.

Price/Plan Adjustments: Notice at least 30 days in advance. New prices apply at renewal.

These Terms are governed by the laws of the Republic of Korea.

Disputes shall first be resolved through good-faith negotiation; failing that, the Seoul Central District Court shall have jurisdiction.

Mandatory consumer protection or data protection laws prevail. Cooling-off rights under distance sales laws may not apply to immediate digital services where you consent to early use.

Acafo

Legal & Compliance: hello@acafo.io

Customer Support: hello@acafo.io or via "Contact Us / Help Center" on the Platform.

These Terms are based on the English version. In case of inconsistency between language versions, the English version prevails.